Frequently Asked Questions
Your Questions Answered: Discover How Sibio's CKM Can Transform Your Life
1. What is the SiBio CKM?
The SiBio KS1 CKM is a wearable wellness device that helps users track ketone level trends over time. It supports individuals following low-carb, fasting, or ketogenic lifestyles who want to visualize how their body responds during nutritional states.
2. Is this a medical device?
No. The CKM is not a medical device and is not FDA-approved. It is not intended to diagnose, treat, cure, or prevent any disease or condition.
3. Can this be used to manage medical conditions like diabetes?
Absolutely not. This device is not intended for medical use in any capacity. Never use this device to make decisions about health conditions such as diabetes or ketoacidosis. Always consult a licensed physician.
4. Are you affiliated with SiBio?
No. PS Packaging LLC is an independent U.S. distributor of the SiBio KS1 CKM. We are not affiliated with or endorsed by SiBio Technology Ltd. We simply provide access to the product for customers in regions where SiBio does not ship directly.
5. How long does the sensor last?
The CKM sensor typically lasts up to 14 days once applied.
9. Does it need calibration?
No. The device is factory calibrated and ready for use with the mobile app.
10. What phones is the app compatible with?
It supports most modern iOS and Android devices.
11. Is it waterproof?
Yes, the sensor is IPX8 rated waterproof, meaning it can tolerate water exposure from everyday activities.
12. Can I return the product?
We only accept unopened and unused items within 14 days of delivery. Returns must be requested in advance and approved. Shipping fees are not refundable.
13. Is there a warranty?
No. There are no warranties expressed or implied. The device is sold as-is, for informational and lifestyle use only, and you accept full responsibility for its use upon purchase.
Still have questions?
📧 Email: [email protected]
📞 Phone: +12525842256
PS Packaging LLC, 6 E Benton St, Iowa City, IA 52240