Refund & Return Policy

We want you to feel confident in your order. That said, due to the single-use nature of this product, all sales are final once opened.

Return Eligibility


• Only unopened and unused items may be returned.
•Returns must be requested within 14 days of delivery.
•Products must be returned in original packaging and approved in writing before shipping.


Non-Returnable Items


•Opened or worn sensors
•Products not returned in original packaging
•Items returned without prior written approval


Shipping Costs


•Customers are responsible for all return shipping fees.
•Original shipping charges are non-refundable.


Refunds


•Approved returns will be refunded (minus shipping costs) within 5–10 business days of receipt, to the original payment method.


⚠️ No warranties are provided. This product is sold as-is and is intended for personal wellness tracking only.



Contact Us

📧 Email: [email protected]

📞 Phone: 319-500-8085

PS Packaging LLC – 6 E Benton St, Iowa City, IA 52240

Travel and Logistics

18. Is transportation to and from the retreat included?

Yes, first-class flights to and from Puerto Rico are included in the price. We will arrange all travel logistics for you.

19. What should I bring to the retreat?

A detailed packing list will be provided upon booking. We recommend bringing comfortable clothing for activities, swimwear, personal toiletries, and any necessary medications.

20. Will there be internet access?

Yes, the mansion is equipped with high-speed internet access for your convenience.


© Weight Loss Paradise, 2024

© PS Packaging LLC. 2025